Termini e condizioni
1. Introduction:
1.1. Matrix Intelligence provides a threat detection service as a tool for personal or business protection. The service is offered to users for free in the testing phase and then for a fee, with the aim of protecting companies from possible breaches of cybersecurity.
1.2. We strive to keep the service operable and functional to allow our users to protect their business assets.
1.3. Matrix Intelligence can be used for lawful and legal purposes, but there are restrictions on the unauthorized use of the service.
2. Use of Information:
2.1. The information provided to Matrix Intelligence is not sold or shared with third parties for commercial purposes.
2.2. We may make use of third parties to provide the service, ensuring that the provided information is limited to the necessary for the correct functioning of DocuTrap.
3. Consequences of Actions:
3.1. Users understand that actions taken through Matrix Intelligence could have legal consequences and could involve civil or criminal liabilities. DocuTrap does not endorse or accept responsibility for users’ actions.
4. What is Not Allowed:
4.1. Users cannot use Matrix Intelligence for illegal or harmful purposes to the company or others.
4.2. It is not allowed to unlawfully interfere with networks, systems or other users’ security or connections through the use of Matrix Intelligence.
4.3. It is not allowed to use or abuse the Matrix Intelligence system to cause interruptions or harm to other users or their business activities.
5. Investigation and Norms Enforcement:
5.1. Matrix Intelligence reserves the right to investigate any violation of these terms of use. During and after an investigation, Matrix Intelligence may take action to correct or remove content that violates the norms. Also, Matrix Intelligence may share information related to violations or suspicious activity with third parties, including competent authorities, if necessary.
6. Modifications:
6.1. Matrix Intelligence reserves the right to modify these terms of use at any time. Users will be informed of any changes, and continued use of the service implies acceptance of the new terms.
7. Use of Artificial Intelligence:
7.1. Matrix Intelligence may use artificial intelligence and machine learning algorithms for the creation and analysis of content related to cybersecurity and threat prevention.
7.2. Users recognize that the use of artificial intelligence may involve risks and uncertainties, and agree to use the service at their own risk.
8. Confidentiality of Information:
8.1. Users are advised not to enter confidential or sensitive information into the
Matrix Intelligence service. This includes, but is not limited to, passwords, login information, financial data, or other confidential information.
8.2. Matrix Intelligence assumes no responsibility for the unauthorized disclosure of sensitive information entered by users into the service.
9. Data Protection:
9.1. Matrix Intelligence takes appropriate measures to protect users’ data from unauthorized access, amendments, or disclosures, in accordance with applicable data protection laws and regulations.
9.2. Users acknowledge that there is no absolute guarantee of data security on the Internet and agree to use the service at their own risk.
10. User Responsibility:
10.1. Users are responsible for the correctness and legality of the content generated or uploaded through the Matrix Intelligence service.
10.2. Users acknowledge that the use of the service is at their own risk and agree not to assert any claim or legal action against DocuTrap for any damage resulting from the use of the service.
11. Dispute Resolution:
11.1. Any disputes or claims arising from the use of the Matrix Intelligence service will be resolved through good faith negotiation between the parties involved.
11.2. In case the negotiation does not lead to a satisfactory resolution, the parties agree to submit the dispute to the exclusive jurisdiction of the competent courts in Swiss territory and Canton Ticino.
12. Responsible Use:
12.1. Users agree to use the Matrix Intelligence service responsibly and ethically, avoiding behaviors that may harm or compromise the integrity of the service or cause damage to other users or third parties.
13. Compliance with Law and Regulations:
13.1. Users commit to respecting all laws, regulations and contractual obligations applicable in the use of the Matrix Intelligence service, including, but not limited to, privacy laws, cybersecurity law, and intellectual property laws.
14. Prohibition of Service Sale or Resale:
14.1. Users may not sell, resale or transfer their access to the Matrix Intelligence service to third parties without prior approval of Matrix Intelligence.
15. Communications and Notices:
15.1. Users agree to receive communications and notices from Matrix Intelligence, including service updates, security alerts, and other information relevant for the use of the service.
16. Data Retention Period:
16.1. Matrix Intelligence reserves the right to retain user data for a determined period of time after the termination of the use of the service, in compliance with applicable data retention laws and regulations.
17. Confidentiality and Transparency:
17.1. Matrix Intelligence is committed to maintaining confidentiality of user information and ensuring transparency about personal data management. All users have the right to access their personal information and request its modification or deletion, in accordance with applicable privacy laws.
17.2. Users can consult Matrix Intelligence’s Privacy Policy for further details on data collection, use, and protection practices.
18. Assistance and Support:
18.1. Matrix Intelligence provides assistance and support to users to resolve any technical issues or questions related to the service. Users can contact DocuTrap’s customer service through designated channels to receive timely and professional assistance.
19. Monitoring and Compliance:
19.1. Matrix Intelligence reserves the right to monitor service use to ensure compliance with these terms of use and applicable laws. Users agree to allow Matrix Intelligence to conduct such monitoring and to fully cooperate with any compliance investigations or requests.
20. Service Updates:
20.1. Matrix Intelligence is committed to regularly providing updates and improvements to the service to ensure maximum effectiveness and security. Users agree to install and use such updates to ensure an optimal experience with the service.
